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Hand Of Luck Casino VIP Programme: Loyalty Points, Tiers and Exclusive Rewards

Every spin, every hand and every bet at Hand Of Luck Casino earns you loyalty points. Collect enough and you move up through Bronze, Silver and Gold - each tier unlocking better bonuses, higher limits and rewards shaped around how you play.

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How loyalty points work and what they are worth

Points build up automatically as you play. There is no separate opt-in and no code to enter - place real-money wagers on any game and your total starts climbing. Once you have a balance of points, you can convert them into bonus credits or other prizes.

The idea is deliberately simple: play, collect, redeem. Because activity across the platform contributes, you are not locked into slots or a single category to make progress. Whether you prefer our live tables, the crash games or the sportsbook, it all feeds the same points total.

Points convert into bonus credits you can use straight away

Your current points balance sits in your account. When you are ready, convert it into bonus credits and put them to work across the casino.

Bronze, Silver and Gold - what each tier gives you

The loyalty programme at Hand Of Luck Casino runs across three tiers. You start at Bronze the moment you begin playing, and your tier rises as your points total grows. Here is what each level looks like.

TierPoints neededWhat you get
Bronze0-1,000Basic rewards and point conversion
Silver1,001-5,000Enhanced bonuses on top of the standard rewards
Gold5,001-10,000Exclusive offers, higher limits, faster withdrawals and personalised bonuses

Bronze is where every new player begins. You earn points from your very first session and can convert them into bonus credits whenever you like. There is no waiting period before your first conversion.

Silver opens up once you pass 1,000 points. The bonuses you receive at this level are enhanced compared with Bronze, so the offers that land in your account carry more value for the same play.

Hand Of Luck Casino loyalty tier medals in bronze, silver and gold spilling from a treasure chest

Spin today, win today

Gold starts at 5,001 points and is the top tier. This is where the programme feels noticeably different: exclusive offers that lower tiers do not see, higher deposit limits, faster withdrawals and bonuses built around your own playing patterns. Gold members also receive invitations to special events.

Climbing the tiers: a worked example

Knowing how the climb works helps you set sensible expectations. Here is the journey from your first wager to the top tier, step by step.

  1. Start at Bronze (0 points)

    You register, make your first deposit of at least £20 and begin playing. Every wager adds points to your total, and you can convert whatever you earn into bonus credits right away.

  2. Reach Silver (1,001 points)

    Once your total passes 1,000, you move into Silver. Enhanced bonuses kick in, so the promotions you receive are stronger than the Bronze equivalents.

  3. Reach Gold (5,001 points)

    Keep playing and you cross into Gold at 5,001 points. From here, withdrawals are handled faster, deposit ceilings rise and the offers you see are matched to your style of play.

Your tier follows the points you have earned, not the ones you still hold

Converting points into bonus credits does not pull you back a level. Redeem as often as you like and your tier stays where your play has taken it.

What Gold members unlock that other tiers do not

Gold is where the programme pays off most clearly. The differences are practical ones - they change how the cashier handles your account, not just how your promotions look.

  • Higher deposit limits - useful if you play at stakes that push against the standard card ceiling of £300 per transaction
  • Faster withdrawals - Gold cashouts are handled more quickly than the standard window
  • Personalised bonuses - offers matched to the games and bet sizes you actually use, rather than a single reload for everyone
  • Invitations to special events - seasonal tournaments, milestone celebrations and exclusive competitions
Hand Of Luck Casino golden vault door revealing coins and keys representing VIP rewards

Your next big win starts here

For context, we process withdrawals in up to 36 hours, with most payouts completing in 24-26 hours and no fees on any method. Gold priority moves your cashout nearer the front of that queue, which can take a meaningful slice off the wait.

Turning points into bonus credits

Your points sit in your account until you decide to use them. When you are ready, convert them into bonus credits or pick from the prizes available. It happens inside your account, so there is no need to message anyone.

A few things worth keeping in mind when you convert:

  • Converted credits land in your bonus balance and can be used across the casino
  • Converting does not affect your tier - tiers track the points you have earned overall
  • You can convert as often as you like, with no waiting period between conversions

Because the programme runs alongside our deposit offers, the value stacks. You collect points while playing through a bonus, and those points can later become extra credits - so your bankroll is topped up from two directions at once.

Tournaments, the lottery and seasonal events

Alongside the tiers we run a separate layer of promotions for active players. These do not replace the points you collect - you can take part in all of them and keep earning at the same time.

  • Tournaments - prize competitions on featured games, where your leaderboard position decides what you take home
  • Lottery - an on-platform draw you can enter for a shot at prizes
  • Seasonal and milestone events - limited-time bonuses tied to holidays and casino anniversaries, each with its own terms

Gold members are the first to be invited to exclusive versions of these events, while Bronze and Silver players can still join the open competitions.

Start collecting points today

Sign up, make your first deposit and your loyalty total starts building from your very first bet - no opt-in needed.

The weekly reload every tier can use

Our weekly reload sits beside the loyalty programme and gives existing players 10-40 free spins on selected slots each week. The minimum qualifying deposit is £20.

DetailValue
Free spins awarded10-40 per week
Min deposit£20
Wagering on free spin winnings×20
Free spin validity48 hours from credit

Reload free spins expire after 48 hours

Spins you do not use within 48 hours come off your account. Play them promptly, and remember that anything you win from them carries ×20 wagering before it can be cashed out.

Hand Of Luck Casino gemstone reel and tokens representing the weekly reload free spins

Claim your welcome bonus

Because the reload comes round every week, it gives you a steady drip of extra spins to go with the points you are banking. A Gold player who deposits regularly will be collecting points, personalised bonuses and reload spins in the same session.

How your points build while you use the welcome package

New players can claim a welcome package worth up to £4,400 plus 150 free spins across four deposit bonuses, all carrying just ×1 wagering, a minimum first deposit of £20, a maximum bet of £2 per spin while a bonus is active and a maximum cashout of 5× your deposit value. Every wager you place while working through it also earns loyalty points.

So your first sessions do double duty: you clear the bonus terms, which at ×1 is as light as wagering gets, and you build tier progress at the same time. By the time the fourth deposit bonus has been played through, a steady player can already be well inside Silver.

The code WELCOMEFS10 adds 10 bonus spins on top of the applicable deposit match, and the wagering from those spins counts towards your points total too.

Ready to climb the tiers?

Create your account, claim the welcome package and start collecting loyalty points from your first bet.

Staying in control while you climb

A loyalty programme rewards regular play, which makes it all the more important to stay on top of your spending. We give you tools to do exactly that, and support can walk you through any of them.

  • Deposit limits - set a cap so you never put in more than you are comfortable with
  • Self-exclusion - if you want a break, contact our support team and we will exclude your account
  • Responsible gambling survey - a short on-site self-check on your playing habits
  • 18+ only - every account goes through identity verification before a first withdrawal is released, and SSL encryption protects your personal and financial details

Reaching a higher tier should never cost you more than you planned to spend. Set your deposit limits first, play inside them and treat the points as a perk of entertainment you were going to enjoy anyway rather than a target to chase.

Gambling is entertainment, not income

The programme rewards your activity, but every bet carries real risk. Never stake more than you can afford to lose, and use the deposit-limit and self-exclusion tools whenever you need them. Our live chat is open 24/7 if you want help setting them up.

VIP Program: questions and answers

Do I need to sign up separately for the VIP programme?

No. You earn loyalty points automatically from the moment you start wagering. There is no separate registration and no opt-in.

Does converting my points into bonus credits lower my tier?

It does not. Your tier follows the points you have earned overall, not the balance you are holding. Convert as often as you like.

How many tiers are there and what points do I need?

There are three: Bronze (0-1,000 points), Silver (1,001-5,000) and Gold (5,001-10,000). Each step up brings better bonuses, and Gold adds faster withdrawals, higher limits and personalised offers.

Do all games earn loyalty points?

Yes. Points build up through gameplay across the platform, so slots, table games, live dealer tables, crash games and sports bets all count towards your total.

What do I get at Gold level?

Gold members receive exclusive offers, personalised bonuses matched to how they play, higher deposit limits, faster withdrawal handling and invitations to special events and tournaments.

Can I earn points while playing with a bonus?

Yes. Any wager you place counts towards your points total, whether it comes from bonus funds or your own balance.

Is the weekly reload part of the VIP programme?

It is a separate promotion that runs alongside the tiers. It awards 10-40 free spins each week on a minimum £20 deposit, with ×20 wagering on winnings and a 48-hour expiry.

How do I ask about my tier or points balance?

Live chat is open 24/7 in English and usually replies within 5-15 minutes. You can also reach us by email or phone.